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Women's Support Hosiery
Men's Support Socks
Maternity
Unisex
 

Privacy Policy

 

Support Sock Shop has created this privacy statement in order to demonstrate our firm commitment to privacy.

 

Support Sock Shop will not disclose or sell any of your personal information, including your name, address, credit card number, shopping, or transaction history to any third party without your permission.

Under no circumstances will we ever distribute to a third party your credit card information or your phone number.

 

Satisfaction Guarantee

 

We stand behind the products we sell.  You may gently try it on to determine if the product is a good match for your needs.  If not, you may send it back for refund or exchange.  Please see details under Returns/Exchange Policy.

 

Returns/Exchange Policy

 

Please inspect all products upon receipt, to make sure they are correct and free from defect. 

 

Items may be returned to us for refund or exchange, for 30 days from purchase, if they are in new condition, including packaging. After 30 days and up to 60 days, we will be happy to accept returns for store credit only.  Any refunds will be issued in the same method as the original form of payment. 

 

**Please note that Prenatal Cradle garments, Jeunique, ITA-MED/Gabrialla, and Fembrace products only bear a 14 day return policy.

 

For your returning convenience, a pre-paid UPS label can be emailed to you for a fee of $7.50.  This will be deducted off your refund.  UPS labels expire 10 days from when they are issued.  When using this method, please be sure to drop off the package as soon as possible to your nearest UPS shipping outlet, or with a UPS delivery person.

Items for return should be sent to:

Support Sock Shop
5818 13th Avenue
Brooklyn, NY 11219


Shipping charges are non-refundable, unless there was an error made on our part.  In this case, we will refund the customer’s return postage via UPS Ground or USPS Priority Mail, or offer a prepaid UPS return label. 

 

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